Refund Policy
All items carry a 30 day return policy. (30 days from the date the item was shipped) The item must be in unused, untested, and in original packaging.
Please notify us by email at info@gleempaint.com of your desire to return an item. We will reply via email with instructions and a return authorization number. The returned item must be in the original box with all paperwork, with RMA number clearly marked on the outside of the box. The item must be unused, untested, and in original packaging. We will issue refunds for the product only. The customer will incur the expense of all shipping charges, even if the order was sent via "Free Shipping" method. No refunds will be given for products that can not be sold as new.
We do not charge a restocking fee on normal stock items returned unused, untested, and in original packaging. We may, at our discretion, charge a restocking fee of up to 15% on any items returned out of original packaging and/or not immediately ready for resale.
Within 5-7 business days of receiving the return, credit will be issued to the credit card you originally placed the order with.
Returns require a Return Merchandise Authorization (RMA) number. Items returned without an RMA number will be refused.
RMA#s are good for 15 days only. The item must be received by us within 15 days of the issuance of the RMA.
We recommend all returns be shipped with proper insurance and some sort of delivery confirmation.
Please notify us by email at info@gleempaint.com of your desire to return an item. We will reply via email with instructions and a return authorization number. The returned item must be in the original box with all paperwork, with RMA number clearly marked on the outside of the box. The item must be unused, untested, and in original packaging. We will issue refunds for the product only. The customer will incur the expense of all shipping charges, even if the order was sent via "Free Shipping" method. No refunds will be given for products that can not be sold as new.
We do not charge a restocking fee on normal stock items returned unused, untested, and in original packaging. We may, at our discretion, charge a restocking fee of up to 15% on any items returned out of original packaging and/or not immediately ready for resale.
Within 5-7 business days of receiving the return, credit will be issued to the credit card you originally placed the order with.
Returns require a Return Merchandise Authorization (RMA) number. Items returned without an RMA number will be refused.
RMA#s are good for 15 days only. The item must be received by us within 15 days of the issuance of the RMA.
We recommend all returns be shipped with proper insurance and some sort of delivery confirmation.